Our DSA system is a modular design that can be serviced & repaired in the field by your maintenance staff if a problem does arise. Just remove the cover, unplug the DSA module, Install the replacement. Within 2-minutes the DSA is back to normal.
We have a repair/exchange module that can be shipped overnight to minimize your down time. Also, if (6) or more units are purchased, we will include one (1) spare module free of charge that can be ready to installed at moments notice, so you will always “Be Heard”.
Warranty
The Patent Pending DSA is warranted to be free from defects in manufacturing for 2-year from purchase date, except for the microphone. Any failure to any part of the DSA will be replaced by CSS, a CSS Service Tech, or by overnight UPS delivery to the client. Warranty is limited to product defect or failure. Warranty does not cover any abuse, misuse, normal wear and tear, flood, fire, or rain damage caused by missing screws. Please Note: CSS does not take responsibility for any non-working message that may have caused damage or accident to person(s) or property caused by a non-working DSA. This system is a tool, all safety announcements are the responsibility of the facilities owner, the operator. CSS will warranty the repairs for 90-days, and the shipping with a repair/exchange unit at no charge. After the New DSA3 warranty has expired, a repaired/exchange unit will sent at a flat repair rate charge with overnight shipping.
DIMENSIONS
7.5″ Wide
10″ High (with Wire Gland & On/Off Switch)
7.5″ Deep (with Rain Cover )
3.5 lbs
HISTORY
– Original DSA-4M – 10/01/2012 – Prototype Unit s/n-001, Testing- 12/01/12 ~ 05/01/13, Passed – 05/01/13 (Kemah Boardwalk-Carousel)
– Original DSA2-4M – 09/15/2021- Prototype Unit s/n-002, Testing- 10/01/21~ 05-15-22, Passed – 05/15/22 (Kemah Boardwalk-HynoSpin)
– Original DSA3-4M 05/29/24 prototype unit s/n# 003, Testing 06/01/24 – 08/13/24, passed 08/14/24 Kemah Boardwalk-Rockin Rocket.
Repair/Exchange
For warranty or non-warranty for a DSA3 unit that is not working, do not attempt to repair yourself. Commercial Sound Services (CSS) has a repair/exchange program.
REMOVAL
The entire inside component unit can be removed & installed within 1-minute. If the business contacts CSS before 3pm CST, CSS will overnight a replacement unit. The DSA is designed to be replaced easily in the field by:
- Remove Small ZipTie On Cover Door To Open With Wire Nippers.
- Unlatch & Open The DSA3 Door, Unplug The Yellow Cat6 Coupler (Buttons To MP3).
- Unplug The Small Black Quick Disconnect Small Release Latch at the top of the enclosure for the (Power & Speakers).
- Remove Two Screws On Mounting Plate, 1-Top, 1-Bottom With Phillipup Screwdriver.
- Do Not Remove Module From The Plate.
- Slide Out The Module & Plate At Angle Toward The Door/Cover, Unplug the Microphone 3-Pin Connector.
REPLACEMENT
This unit is to be installed in place of the bad unit as follows:
- Replace the DSA3 Module & mounted plate with the replacement module and plate.
- Slide-In Module & Mounting Plate At An Angle, Plug-in the 3-pin Microphone connector to the back of the module before seating & screwing down the plate.
- Install The (2) Mounting Plate Screws (Top-Bottom).
- Plug-In The Small Black Quick Disconnect connector at the top of the module plate To Connect The Speakers & Power To The Module.
- Plug in the Yellow Cat6 Coupler at the bottom of the module plate To Connect The Buttons/Door To The MP3 Player.
- (a) Adjust the Blue Amplifier Volume Control To 1-o’clock position.
(b) Adjust the #2 “Spiels” Volume Control To 1-o’clock position.
(c) Adjust the #1 “Mic” Volume Control To 9-o’clock position.
(d) This is the starting point, adjust up/down as needed. - Adjust Volume As Needed.
- Close & Latch
- Install small Zip Tie On Door Hole To Prevent Opening &Tampering.
- See Owner Manual.
Send the bad unit back to CSS in the same shipping box with regular ground shipping. If the DSA is out of warranty, CSS will only charge a low flat rate for the repair/exchange unit for the unit that went bad plus the overnight shipping charges. The repair/exchange unit comes with a 90-day warranty. For an out of Warranty, a repair/exchange module is $158.00 including state sales tax.