Our DSA system is a modular design that can be serviced & repaired in the field by your maintenance staff if a problem does arise. Just remove the cover, unplug the DSA module, Install the replacement. Within 2-minutes the DSA is back to normal.
We have a repair/exchange module that can be shipped overnight to minimize your down time. Also, if (6) or more units are purchased, we will include one (1) spare module free of charge that can be ready to installed at moments notice, so you will always “Be Heard”.
Warranty
The Patent Pending DSA is warranted to be free from defects in manufacturing for 2-year from purchase date, except for the microphone. Any failure to any part of the DSA will be replaced by CSS, a CSS Service Tech, or by overnight UPS delivery to the client. Warranty is limited to product defect or failure. Warranty does not cover any abuse, misuse, normal wear and tear, flood, fire, or rain damage caused by missing screws. Please Note: CSS does not take responsibility for any non-working message that may have caused damage or accident to person(s) or property caused by a non-working DSA. This system is a tool, all safety announcements are the responsibility of the facilities owner, the operator. CSS will warranty the repairs for 90-days, and the shipping with a repair/exchange unit at no charge. After the New DSA3 warranty has expired, a repaired/exchange unit will sent at a flat repair rate charge with overnight shipping.
DIMENSIONS
7.5″ Wide
10″ High (with Wire Gland & On/Off Switch)
7.5″ Deep (with Rain Cover )
3.5 lbs
HISTORY
– Original DSA-4M – 10/01/2012 – Prototype Unit s/n-001, Testing- 12/01/12 ~ 05/01/13, Passed – 05/01/13 (Kemah Boardwalk-Carousel)
– Original DSA2-4M – 09/15/2021- Prototype Unit s/n-002, Testing- 10/01/21~ 05-15-22, Passed – 05/15/22 (Kemah Boardwalk-HynoSpin)
– Original DSA3-4M 05/29/24 prototype unit s/n# 003, Testing 06/01/24 – 08/13/24, passed 08/14/24 Kemah Boardwalk-Rockin Rocket.
Repair/Exchange
For warranty or non-warranty for a DSA3 unit that is not working, do not attempt to repair yourself. Commercial Sound Services (CSS) has a repair/exchange program.
REMOVAL
The entire inside component unit can be removed & installed within 1-minute. If the business contacts CSS before 3pm CST, CSS will overnight a replacement unit. The DSA is designed to be replaced easily in the field by:
- Unlatch & open the DSA3 control button door.
- Unplug the (2) quick disconnect connectors.
- Remove the (2) screws holding the module & mounting plate to the enclosure.
- Do Not Remove The Module From The Mounting Plate, a replacement module will come already on a mounting plate for a fast replacement.
REPLACEMENT
This unit is to be installed in place of the bad unit as follows:
- Replace the DSA3 Module & mounted plate with the replacement module and plate.
- Install the (2) Module/Plate mounting screws.
- Plug in the (2) DSA Module quick disconnect connectors.
- Install the microSD spiel card from the bad module.
- Adjust all the announcements (spiels) and microphone volume level to the correct volume level, check to see all buttons are working correctly. The microphone volume should be at 9 O’clock position, the spiels at 12 O’clock position, the power amplifier at 12 O’clock position. NOTE: this is the starting point, adjust as loud as needed.
- Close & latch the control button door.
- SEE OWNER’S Manual for more information about the DSA3 Installation.
Send the bad unit back to CSS in the same shipping box with regular ground shipping. If the DSA is out of warranty, CSS will only charge a low flat rate for the repair/exchange unit for the unit that went bad plus the overnight shipping charges. The repair/exchange unit comes with a 90-day warranty. For an out of Warranty, a repair/exchange module is $158.00 including state sales tax.